Company History


Electra-Sound, Inc. has operated as an independent service company since 1968. We presently employ 180 people, a large number of which are certified service technicians. Our service facilities located in Parma, Eastlake and Columbus comprise over 69,000 square feet of service area. In addition, Electra-Sound provides factory authorized service for a large number of manufacturers on over 100 different brands.

In order to provide timely and efficient service, Electra-Sound, Inc. has a fleet of late model full size vans complete with the latest in test equipment and cellular communications. We provide on-site and carry-in service for both the Cleveland and Columbus metropolitan areas. In addition to our local service, we also have the capacity to handle depot repair on a national basis. This is accomplished through a national shipping program which distributes the product between our Cleveland, Ohio and multiple locations throughout the country. Electra-Sound, Inc.ís reputation for timely and qualified service has translated into a high level of customer loyalty and satisfaction.

Our computerized tracking and control system allows us to service customers quickly and efficiently. Updated status is maintained on each unit throughout the service process. This information is available to all customer service representatives to keep our customers informed of their units progress. Customized service reports are provided weekly to our large retail clients for their inventory control management.

We look forward to providing you with world class quality service for your entire consumer electronic, automotive electronic, computer and software needs.

Sincerely,

Robert C. Masa
President & CEO
Electra-Sound, Inc